Campground Master
Reservation Software for RV Parks and Campgrounds
by Cottonwood Software

Upgrading Campground Master

The current version is 11.4, released April 15th, 2024

IMPORTANT! -- If your upgrades license expired before 3 / 2024 , then do NOT install this upgrade without renewing your updates subscription!

First make sure Campground Master has your current Auth Code installed -- go to Maintenance / Park Setup / Parks, click the "Download updated code(s)" button in the lower right corner (assuming your version is recent enough to have that button), and follow the prompts to download any updated code. Then go to View / Product Authorizations to check the "Upgrades free through" date.
(Note that if you're currently using a version older than 9.1 then it will not properly show authorizations past 2018 -- if you were provided a new authorization from us recently then go ahead and install the current version.)

Click here if you need to order an upgrade.

Downloading the Updates

When you're ready to upgrade and have verified that your license allows it as described above, just click the big yellow "Download Update" button below to download and install the updated version to each computer.

  • All previous data will be preserved.
  • The update performs a complete install, not just a patch.
  • You don't need to uninstall the previous version.
  • You don't need to install any intermediate upgrades.
  • You don't need your original CD or authorization codes.
  • You do need to install the update on each computer, not just on a server.

Don't want to download?

You can also order a CD. Then all you have to do is insert the CD, and the computer does the rest.

Downloading notes

In most cases, you will want to choose the "Run" option when prompted.
(In Firefox, "Save" it and then view downloads/run it after it's finished downloading.)

If you see a window "Compatibility settings have been applied", click Run program.

If you see "... is not commonly downloaded and could harm your computer", click Actions.
- In the window that comes up next, select "Run Anyway".
      (if it doesn't show that option at first, click "More Actions".)
- Once it downloads, it may again prompt something like "Do you want to allow this program to make changes to your computer"... click "Yes"

Installation notes

When the installer starts, just click "Next" all the way through, then "Finish".

If you see a window "Compatibility settings have been applied", click Run program.

When Campground Master runs the first time, if a firewall prompt asks you whether it should be "allowed" or "blocked" -- be sure to "Allow" the program to enable networking, E-mailing, online help and other internet-enabled functions.

After installing, if you see:
"This program may not have installed correctly"...
This message is due to the way Windows reacts to the installer.
Choose the option saying that the program has installed correctly.

Upgrade and Subscription Renewal Pricing

The cost to renew your updates subscription for one year is $100 per park. If your subscription is not current, then the cost to upgrade will be higher. Contact us for details if you believe your subscription has lapsed.

If you prefer to receive the update on CD rather than downloading, you can purchase that as well (Pricing & options).

How to Order an Upgrade / Renew your Subscription

You can order online right here -- but if your subscription lapsed some time ago or you're not sure what the cost to upgrade will be, please contact us before ordering.

More details about ordering upgrades can be found here.

"Once again, I can't thank you enough for your outstanding support. I know I've said this before, but truly your response time is amazing... You really have a great product. I can't say enough about it!"
- J. Hussey,
Whit's End Campground

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